Responsibility for customer success is our philosophy.
With Purgex, you are getting a product that takes your equipment Beyond Clean™.
We demonstrate our confidence in Purgex blends by assuming responsibility for customer success. We invest our company resources and technical expertise to solve even the most challenging purge problems through customer training, purging audits, and in-plant testing.
Anyone can sell you a product. It takes a leader in the purging industry to sell you an effective solution.
When you buy Purgex, you receive these benefits:
Superior Products
When you need a commercial purging compound, get one that really works. Purgex has been proven to:
- Increase profits. Purgex has the best performance to cost ratio in the industry. This means that Purgex performs better than comparable purging methods at a given price, which is often lower than other commercial purging compounds.
- Improve manufacturing productivity. By shortening the purge time, you speed material and color changes, providing better utilization of production labor and equipment.
- Reduce rejects. Purgex is a performance purging compound that efficiently cleans out contaminants. Field tests have demonstrated that Purgex goes Beyond Clean™, dislodging and removing residual color and black specks remaining from prior cleanings with other purging products.
- Offer versatility. Purgex is formulated to efficiently clean the barrel, screw, check ring, nozzle, and hot runner systems for injection molding machines and the barrel, screw, die and accumulator in extrusion and blow molding machines.
- Meet specific requirements. Our blends are formulated to fit molders specific requirements. No matter what resin grades you mold-commodity or engineering, or what temperature range you require-we have a solution that will get the job done, effectively.
- Contain top quality raw materials. Purgex blends are made from select materials which consistently provide the best performance possible.
- Neutralize. Because Purgex is a neutralizer, there are no resin compatibility issues. Purgex can be safely used between two reactive resins such as PVC and acetal and Purgex is the only purging compound on the market that neutralizes HCI gases emitted from PVC resins.
- Support a safe work environment. Proprietary Purgex ingredients are completely non-toxic and have been approved by the U.S. Food and Drug Administration (FDA) for use in food and pharmaceutical formulations.
Demonstrated Excellence in Customer Service
We prove our commitment to our customers, every day.
- No voicemail. Want your question answered right away? We staff our phone lines between normal business hours to allow you to speak directly with someone qualified to answer your questions or help resolve any issues.
- Professional service delivered with integrity and honesty - Always! We value our customer relationships and work hard to maintain them.
- Reliable on-time delivery. We strive to consistently exceed customer delivery requirements.
Skilled Technical Support
We're not just order takers - We provide solutions. We consult with our customers to recommend the most effective cleaning solution, at the lowest cost, for their specific molding process characteristics.
- Research and development. We remain committed to ongoing testing and development of innovative purging solutions.
- Technical sales staff. Our professional sales staff has the knowledge and experience to recommend the best product and purging procedure to optimize your results.
- Data archives. Since 1992 we have collected data on a broad spectrum of purging applications using Purgex. This allows us to resolve the most complex purging scenarios, faster.
- Problem Solvers. We maintain a dedicated technical staff to work with customers in solving their purge problems. To deliver on our promise of assuming responsibility for customer success, we conduct:
- Alpha and Beta testing with customers experiencing specific purging problems.
- Purging audits to verify results.
- In-plant trials to demonstrate actual performance.
- Customer training on purge procedures we recommend.
For more information, call our Technical Support team at 1.888.843.0788.